At The Hive, we pack all orders in our eco-friendly packaging and ship within 1-3 business days (Mon-Fri). Once order is shipped and you received your tracking number via email (check Spam and Promotions folders too if it’s not in your inbox), you can check your order status via the tracking number. *Note that some delay may be expected during peak season.
Verify the email you provided upon your online order is correct and accurate. Then, check your Spam and Promotions folders too. If you still don’t see your tracking number, send us an email including your order number at email@example.com and our friendly team will get back to you the soonest.